Security and You
ATMs are a fast and
easy way to withdraw cash, check account balances, transfer funds and
more. If you plan to use ATMs as a convenient way to conduct financial
transactions, you must make electronic banking security a priority. Here
are some important steps you can take to make ATM security your business.
Security at Walk-Up
- Always observe
your surroundings before conducting an ATM transaction. If you
are driving to an ATM, park as close as possible to the terminal. Observe
the entire area from the safety of your car before getting out. If you
see anyone or anything that appears to be suspicious, leave the area
- If an ATM is obstructed
from view or poorly lit, go to another ATM. Report the problem to the
financial institution that operates the ATM.
- When possible,
take a companion along when using an ATM, especially at night.
- Minimize the time
spent at the ATM by having your card out and ready to use. If
the ATM is in use, give the person using the terminal the privacy you
expect. Allow them to move away from the ATM before you approach the
- Stand between the
ATM and anyone waiting to use the terminal so that others cannot see
your secret code or transaction amount. Once you have completed your
transaction, take your money, card and receipt and immediately move
away from the terminal.
- If you see anyone
or anything suspicious while conducting a transaction, cancel your transaction
and leave immediately. If anyone follows you after making an ATM
transaction, go immediately to a crowded, well-lighted area and call
- Be suspicious
if the ATM looks unusual or has any exposed wires. Some thieves place
a fake box over the card slot that reads and records account and PIN